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IT management & assurance

About this topic

These learning resources are designed to help you - whether working in a business or firm - establish and maintain proficiency in the areas of information and data management and analysis; IT risk and assurance services, including service organization controls (SOC) reporting; and information security and privacy, including the growing issue of cybersecurity.

How to get—and keep—the best administrative staff

This article presents tips on finding and hiring excellent administrative personnel and keeping them happy once hired.

Article Team building Advanced

Building trust in the workplace

​Trust within an organization is essential to its success, but trust isn't a given. This article discusses a recent research report and provides tips to build trust.

Article Team building Intermediate

Technology risk: It’s more than cybersecurity

This column discusses the “silent killers” of technology risk that organizations must master to protect their business.

Article IT risk & assurance services Intermediate

Got a few challenging clients?

This article shares steps you can take to minimize conflict or tension that arises due to miscommunication or other issues.

Article Client retention Foundational

5 phrases established leaders should never say again

This article explores phrases that frustrate and disappoint future leaders and offers alternatives.

Article Communication Foundational

Recruiting the best: What CPAs could learn from college coaches

Accounting recruiters can learn from college coaches, who build relationships with, and are identifying talent early. Learn more in this article.

Article Team building Advanced

The next frontier in data analytics

​This article discusses why CPAs and organizations need to learn to use advanced technology to predict and achieve outcomes.

Article Practice growth Intermediate

How to Present to a Hostile Audience

This article shares some tips on giving a presentation to a tough crowd.

Article Communication Foundational

8 tips for navigating office politics

This column offers strategies for evading political gaffes at work and for dealing with situations that often cannot be avoided.

Article Collaboration & partnering Foundational

How gamification can help engage Millennial employees

With a generation of tech-savvy Millennials flooding the workforce, gamification has become a hot topic as a management tool.

Article Motivating & inspiring Intermediate

How to reassure your staff in times of uncertainty

During uncertain times, communication gaps can be filled with rumour, undermining a leader's credibility and sapping morale. Here's how to get out in front of an issue.

Article Communication Intermediate

How CPAs can make the most of their tech resources

New technologies provide opportunity, but growing threats pose increased risk. What can CPAs do? In this article, accounting technology experts offer their advice.

Article Information security & privacy Foundational