These learning resources are designed to enhance the competency and development of not-for-profit professionals, including staff and stakeholders of not-for-profit entities and the firm practitioners who serve them.
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Created by the Business Learning Institute (BLI), this one-hour CPE course will examine and walk-through key communication techniques, to include effective listening,...
Is your organization disrupted by bullying or other damaging behaviors? This article shares 6 strategies for taking a stand.
Responding to text messages from clients could have legal, privacy and security implications. This blog post suggests some guidelines to consider.
This course discusses the basic steps to developing a process that effectively delivers numbers-oriented information to non-financial audiences.
This column offers strategies for evading political gaffes at work and for dealing with situations that often cannot be avoided.
During uncertain times, communication gaps can be filled with rumour, undermining a leader's credibility and sapping morale. Here's how to get out in front of an issue.