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Process management

About this topic

Based on the CGMA Competency Framework, these resources allow you to focus on technical, business, people and leadership skills. All areas are underpinned by the need for ethics, integrity and professionalism. Log in and start learning today.

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Ethical implications of artificial intelligence

Executives must consider ethical matters related to AI and machine learning, such as algorithm bias and societal impact.

Article Process management Advanced

Benefits and risks of automating customer service

Automation is taking over customer service. What do organisations need to know to prepare?

Article Process management Advanced

The star of starling - Interview with Anne Boden, CEO Starling

This article looks at Starling Bank, a start-up digital bank.

Article Process management Advanced

Going Lean

Created by the Business Learning Institute (BLI), this one-hour CPE course will examine and walk-through key elements of Lean systems and how companies can eliminate...

Course – Online Process management Intermediate

Pardon the machines

Why the management accountant of the future must embrace the digital changes of today.

Article Process management Advanced

Lean Accounting and Management: Saving Money by Streamlining Operations

Practical guidance on how to minimize waste and create wealth in your organization through a lean accounting and management approach that improves profitability by...

Course – Online Performance management Advanced

Joining the Dots : executive perspectives

An accompanying output to the Joining the Dots Report , these transcripts of interviews with three business leaders, provide insights to help organisations join the dots

Report Strategy Expert

The AICPA Audit Committee Toolkit: Not-For-Profit Entities 3rd Edition

This toolkit takes the guesswork out of effectively establishing and managing an audit committee by providing dozens of useful tools and the most common forms for...

Publication Governance Foundational

Process excellence

This course looks at how to better manage, improve and design processes to meet customer expectations.

Course – Online Process management Advanced

Shared service provision

This course looks at the factors affecting successful shared service implementations.

Course – Online Process management Advanced

The AICPA Audit Committee Toolkit: Private Companies

This newly revised edition is written to help audit committees of private companies learn best practices for managing and incorporating their role in the organization.

Publication Strategy Intermediate

The AICPA Audit Committee Toolkit: Public Companies, 3rd Edition

The Toolkit was developed to help audit committees achieve best practices for managing and incorporating their role in the company.

Publication Strategy Intermediate