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Process management

About this topic

Based on the CGMA Competency Framework, these resources allow you to focus on technical, business, people, leadership, and digital skills. All areas are underpinned by the need for ethics, integrity and professionalism. Log in and start learning today.

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Finance Transformation: Manage Disruption Certificate

Outlines a roadmap controllers can use to expand their roles.

Course – Online Business models Foundational

Finance Transformation: Manage Disruption Certificate

The Manage Disruption Certificate covers the evolution of finance in organizations by focusing on why and how the business environment is changing and how the finance...

Webcast Business models Foundational

Finance Transformation: Manage Disruption Certificate (KPMG)

The Manage Disruption Certificate covers the evolution of finance in organizations by focusing on why and how the business environment is changing and how the finance...

Webcast Business models Foundational

Ethical implications of artificial intelligence

Executives must consider ethical matters related to AI and machine learning, such as algorithm bias and societal impact.

Article Process management Advanced

Benefits and risks of automating customer service

Automation is taking over customer service. What do organisations need to know to prepare?

Article Process management Advanced

Why RPA is for everyone

 RPA expert and author Rob King shares his insights based on over 25 years experience as a lean business process and efficiency innovator, a 6 Sigma trainer and Master...

Audio Process management Foundational

The Role-Revolution Will NOT Be Televised

Intelligent use of process-automation, breaking the silos: the FANG, the special role of finance professionals, and how senior finance professionals are developing...

Audio Process management Foundational

The star of starling - Interview with Anne Boden, CEO Starling

This article looks at Starling Bank, a start-up digital bank.

Article Process management Advanced

How a company’s culture can limit data breaches

In addition to strong internal control, robust training and education, and stringent data management policies, company culture also reduces employees' carelessness...

Article Data integrity Foundational

Joining the Dots : executive perspectives

An accompanying output to the Joining the Dots Report , these transcripts of interviews with three business leaders, provide insights to help organisations join the dots

Report Strategy Expert

Process excellence

This course looks at how to better manage, improve and design processes to meet customer expectations.

Course – Online Process management Advanced

Shared service provision

This course looks at the factors affecting successful shared service implementations.

Course – Online Process management Advanced