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Communication

About this topic

Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.

6 ways to write an email message that works

Writing an efficient work-related message is easier said than done. To ensure your emails work rather than waste time, this article offers some tips.

Article Communication Foundational

How to listen like a pro

This article discusses the importance of active listening and includes an exercise to do with your team.

Article Communication Intermediate

The most common public-speaking mistakes—and how to avoid them

In this article, three experienced public speakers share common mistakes people make and identify ways to avoid them.

Article Communication Foundational

Leadership tips for introverts

This article provides tips for introverted leaders for networking, leading teams, speaking up at meetings, and raising your profile.

Article Influence Foundational

7 communication tips for new tax managers

This article provides advice for effective communication during busy periods and throughout the year.

Article Communication Foundational

Go ahead, take the stage

This article presents dozens of tips to help CPAs shine in the public speaking spotlight.

Article Communication Intermediate

Go ahead, take the stage

This article presents dozens of tips to help CPAs shine in the public speaking spotlight.

Article Communication Intermediate

Why you should resolve to improve your communication

Many of the problems we face at work and at home are related to communication failures. This article provides tips to turn this around.

Article Communication Foundational

HR Update

The #MeToo Movement and Its Implications for the C-Suite and Board of Directors.

Video Communication Intermediate

MBAexpress: Success with Social Media

This course provides the basic steps for evaluating and determining how various social media platforms and tools can benefit your organisation.

Course – Online Communication Foundational

Presenting Financial Information with Impact

This course shows you how to present financial information with credibility and flair.

Video Communication Foundational