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Leadership

About this topic

Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.

The business case for diversity and inclusion at CPA firms

This article discusses several reasons why diversity and inclusion make good business sense for CPA firms.

Article Team building Intermediate

A coaching approach to line management

The coaching techniques in this article can help fulfill employees need for feedback and develop staff.

Article Coaching & mentoring Intermediate

Ways to reduce the gender pay gap

This article provides some ideas that your organization can use to help close the wage gap between male and female accountants .

Article Team building Intermediate

Manager Survival Series: Managing conflict

This article provides some steps to take when your employees aren’t getting along:

Article Team building Intermediate

Improve your conflict management skills

Test your skills at managing conflict and learn best practices.

Article Team building Intermediate

What firms must do to better develop their people

This article shares six simple ideas to improve your firm’s feedback.

Article Talent retention Intermediate

How to increase CPAs’ happiness on the job

This article discusses three factors that have the most impact on employees well-being: having hope, a calling, and autonomy.

Article Motivating & inspiring Advanced

Coaching programs get new partners off to a great start

Learn about the benefits of coaching programs, including tips on starting a program at your firm.

Article Coaching & mentoring Foundational

How to manage underperformers

This article provides the strategies for dealing with the underperformers on your team.

Article Driving performance Intermediate

7 communication tips for new tax managers

This article provides advice for effective communication during busy periods and throughout the year.

Article Communication Foundational

Manager Survival Series: The chronically late or absent employee

This article offers tips on to how to handle the chronically late or absent professional employee in the typical workplace.

Article Driving performance Intermediate

Building trust with your team

The primary goal of leaders who want to bring about change should be to build trust at all levels. This article provides strategies to build trust within your team.

Article Team building Intermediate