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Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.
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What firms must do to better develop their people
This article shares six simple ideas to improve your firm’s feedback.
Article Talent retention Intermediate
How to manage underperformers
This article provides the strategies for dealing with the underperformers on your team.
Article Driving performance Intermediate
Manager Survival Series: The chronically late or absent employee
This article offers tips on to how to handle the chronically late or absent professional employee in the typical workplace.
Article Driving performance Intermediate
How to handle poor performers
This article provides tips guidance for identifying and dealing with poor performance.
Article Driving performance Foundational
Be strategic when awarding raises and promotions
Having a solid review and reward process is a way to develop a sustainable and effective workforce. This article provides advice for a successful review period.
Article Driving performance Advanced
Are you a leader? Take the quiz
Are you a leader? You may not think so, but often you are perceived as one. This article contains insights that will help you own the label of leader.
Article Driving performance Foundational
Drive competencies and develop talent
Organizations are responding to skills gaps by increasing their efforts to train and develop existing workers. This article explores how one company is approaching it.
Article Coaching & mentoring Advanced
Leading from the Middle
If you are a leader of managers, you have to influence peers, successfully manoeuvre partnerships and master politics both above and below you within your...
Video Driving performance Intermediate
Position Your Organisation for Success: Challenges of Building an Innovative Environment
Learn how to overcome the challenges to establishing and maintaining an innovative business environment.
Course – Online Driving performance Foundational
Leveraging Machine Learning to Focus on Value
What if you could leverage new machine learning tools to do the cleanup and free up your time for more client advisory work? Learn how businesses are integrating these...
Video Driving performance Foundational
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