Based on the AICPA Competency Framework: Tax and Personal Financial Planning, these learning resources - primarily focused on US tax - are designed to help CPAs understand the knowledge and skills necessary to address the needs of their clients and firms.
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Addresses business communication and writing, with an emphasis on communications in the firm setting.
Created by the Business Learning Institute (BLI), this one-hour CPE course will examine and walk-through key communication techniques, to include effective listening,...
Is your organization disrupted by bullying or other damaging behaviors? This article shares 6 strategies for taking a stand.
Responding to text messages from clients could have legal, privacy and security implications. This blog post suggests some guidelines to consider.
This course discusses the basic steps to developing a process that effectively delivers numbers-oriented information to non-financial audiences.
This column offers strategies for evading political gaffes at work and for dealing with situations that often cannot be avoided.
During uncertain times, communication gaps can be filled with rumour, undermining a leader's credibility and sapping morale. Here's how to get out in front of an issue.