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Technical

How to manage reverse logistics Logo cgma

  Free |   2012 |   CGMA.org

Retailers and manufacturers can't afford to ignore reverse logistics. Between 4% and 30% of products are returned by customers. This toolkit will help companies audit their returns management activities and identify opportunities to reduce costs and waste and improve customer service.

Topics covered:
  • Management accounting: Technical: Management reporting & analysis: Performance management, Intermediate

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