High-quality decision making has never been more important or more difficult. Senior business leaders are striving to position their organisations to thrive in the short, medium and long term, but they are having to do so in an operating environment that is volatile and uncertain.

CGMA research has found a number of major flaws in companies’ decision making, which is costing them dearly. Based on a survey of 300 C-suite executives at major organisations around the world, it suggests that decision making in many businesses could be fundamentally improved.

Key findings demonstrate that many companies are struggling to:

• Overcome bureaucracy and achieve agile decision making
• Build greater levels of trust and improve collaboration
• Take a long-term view and define the right metrics
• Turn huge volumes of data into strategic insight
• Build the decision-making skills of senior leaders

See also the accompanying resource - Executive Perspectives -
transcripts of interviews with three business leaders, providing insights to help organisations Join the Dots.

See also the tool entitled Assessing your organisation’s decision-making capabilities