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Improve your conflict management skills Logo aicpa

  Sabine Vollmer |   Free |   AICPA |   01 Apr 2016 |   Journal of Accountancy

Workplace conflicts are rarely black and white, and managing them usually requires more than filing a complaint or firing somebody. Test your skills at managing conflict and learn best practices from Joan Pastor, a licensed industrial-organizational psychologist, author, and executive coach.

Topics covered:
  • Management accounting: Leadership: Team building, Intermediate
  • Employee benefit plan auditing: People: Communication, Intermediate
  • Governmental auditing: Leadership: Team building, Intermediate
  • Financial accounting & reporting: People: Communication, Intermediate
  • Assurance: Leadership: Team building, Intermediate
  • Not-for-profit: People: Communication, Intermediate
  • IT management & assurance: Leadership: Team building, Intermediate
  • Firm practice management: Leadership: Team building, Intermediate
  • Tax: People: Communication, Intermediate
  • Forensic & valuation services: People: Communication, Intermediate
  • Fair value measurement: People: Communication, Intermediate
  • Personal financial planning: People: Communication, Intermediate

2 Comments/Reflections

Geraldine Keohane

Geraldine Keohane Jan 2020

A useful test.
Robin Stephens

Robin Stephens Nov 2019

It was useful to assess my approach with the different examples.