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People

Effective Business Communications - Tax Staff Essentials Logo aicpa

  $119.00 - 149.00 |   CPE: 6.5 |   AICPA |   May 2018 |   Marketing |   AICPA Store

Save when you buy the complete Tax Staff Essentials, Level 1 online bundle.

This two-part CPE course addresses Business Communication and Business Writing, with an emphasis on communications in the firm setting.

Part I covers aspects of leadership in connection with work teams and group development. It examines communication skills and discusses the importance of effective communications. A leader's ability to communicate, greatly reduces misunderstandings in the workplace, and significantly improves project management.

Part II covers the use of positive language, and its importance as a communication tool. Using appropriate word choices will make you a more effective manager and communicator. Miscommunication and misunderstandings may cause significant financial and emotional loses to a firm. Vague answers can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.

Learning Objectives

This course will prepare you to do the following:

  • Discuss the common types of difficult communication patterns found in the workplace, and how to cope with these situations
  • Identify and cope more effectively with hostile communication patterns that may occur in the workplace
  • Recognize the communication patterns that occur before and during the formations of teams
  • Explain the role of conflict in work teams, and approaches for dealing with the conflict
  • Explain communication issues a leader must consider before beginning discussions with a group
  • Eliminate wordiness, redundancy, and obscure language from your writing
  • Produce written communications that are positive, confident, clear and concise
  • Structure, design, and page layout options to construct documents that are accessible and well organized
  • Explain five techniques to make your language more positive and professional
  • Recognize the importance of descriptive language
  • Understand how using certain words can help you avoid misinterpretation and misunderstandings

Key Topics

  • Communication and work teams
  • Communication for leaders
  • Difficul communication
  • The power of professional language in business writing

Who Will Benefit?

  • CPAs, financial advisors, attorneys, partners, managers, and staff at all levels

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Topics covered:
  • Tax: People: Communication, Foundational
Who Will Benefit?
  • CPAs, financial advisors, attorneys, partners, managers, and staff at all levels.
Key Topics
  • Communication and work teams
  • Communication for leaders
  • Difficult communication
  • The power of professional language in business writing
Learning Objectives
  • Discuss the common types of difficult communication patterns found in the workplace, and how to cope with these situations.
  • Identify and cope more effectively with hostile communication patterns that may occur in the workplace.
  • Recognize the communication patterns that occur before and during the formations of teams.
  • Explain the role of conflict in work teams, and approaches for dealing with the conflict.
  • Explain communication issues a leader must consider before beginning discussions with a group.
  • Eliminate wordiness, redundancy, and obscure language from your writing,
  • Produce written communications that are positive, confident, clear and concise.
  • Structure, design, and page layout options to construct documents that are accessible and well organized.
  • Explain five techniques to make your language more positive and professional.
  • Recognize the importance of descriptive language.
  • Understand how using certain words can help you avoid misinterpretation and misunderstandings.

Save when you buy the complete Tax Staff Essentials, Level 1 online bundle.

A leader's ability to communicate, greatly reduces misunderstandings in the workplace, and significantly improves project management. This two-part self-study course can help you avoid misunderstandings that may cause significant financial and emotional loses to a firm.

This course covers Business Communication and Business Writing, with an emphasis on effective communications in the firm setting.

  • Part I covers aspects of leadership as it relates to work teams and group development. It examines communication skills and discusses the importance of effective communications.
  • Part II covers the use of positive language and its importance as a communication tool. Using appropriate word choices will make you a more effective manager and communicator.

Avoid vague answers that can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.

 

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