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People

Conflict and Communication - You vs. Me vs. Them Logo aicpa

  Free |   AICPA |   14 Jan 2019 |   Communications |   AICPA Store

In Partnership with Business Learning Institute (BLI)

Learning Objectives
  • Recognize the impact of personal and workplace conflict
  • Identify individual communication styles
  • Identify ways to deal with the really tough communication challenges
  • Identify individual and organizational conflict styles
  • Identify do's and dont's for preventing workplace conflict

There are many kinds of "problem employees" in the organizational jungle. Even the most seasoned professionals find it difficult to deal with someone who employs a hard-edged, aggressive, "take-no-prisoners" communication style, or is "passive aggressive", or is some other type that harms the culture.

In this interactive webcast, participants will learn a systematic approach for how to deal with these "controlling" types without becoming one. By using this approach to identify and disarm a difficult person, participants will be able to eliminate the roadblocks and build a high performing culture.

Topics covered:
  • Management accounting: People: Communication, Intermediate
  • Employee benefit plan auditing: People: Communication, Intermediate
  • Governmental auditing: People: Communication, Intermediate
  • Financial accounting & reporting: People: Communication, Intermediate
  • Assurance: People: Communication, Intermediate
  • Not-for-profit: People: Communication, Intermediate
  • IT management & assurance: People: Communication, Intermediate
  • Firm practice management: People: Communication, Intermediate
  • Tax: People: Communication, Intermediate
  • Forensic & valuation services: People: Communication, Intermediate
  • Fair value measurement: People: Communication, Intermediate
  • Personal financial planning: People: Communication, Intermediate

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